白岩松耶鲁演讲

发表于 2010-02-08 00:11:11

http://space.tv.cctv.com/video/VIDE1240065555855190
上面是视频观看地址。
下面是英文稿:

My Story and the Chinese Dream Behind It

 
In the past twenty years, China has faced three American presidents, but till coming to Yale today, I never realized that China really just faced one university. Although, through these three presidents, I understand that the quality of Yale graduates is not so even.

Let me begin my main subject and let me give it a title, called “My Story and the Chinese Dream Behind It”. I want to talk about five particular years. The first is 1968. That year I was born. But it was also a chaotic year for the world. In France, there was this huge street disturbance, and in America, too. Then President Kennedy was assassinated. However, I really did not cause all of these! But that year what we remember more was the assassination of Mr. Martin Luther King. Although he fell that year, his words “I have a dream” stood up, not only stood up in America, but across the whole world.

But sadly, not only for me, but for almost all Chinese, we did not know such a dream. It was hard to describe each Chinese as having his or her own dream. China and America were so far apart, no less far apart than the Moon and the Earth. But I didn’t care about any of that. All I cared about was could I have a full meal. Clearly, I was born at a very inconvenient time, not only for China, but even for the world, there were problems.

In 1978, ten years later, I was 10. I still lived in the very little city that had only 200 thousand people at the time I was born. It was 2000 km from Beijing. If you wanted to read the newspaper from Beijing, you waited three days. So for us, there was no such thing as news. That year my grandfather passed away. Two years before that my father passed away. So there was just my mother left to take care of me and my brother. Her monthly salary was not even ten dollars. As a result, even though I was 10, the word “dream” was still not in my vocabulary, and I would never think of it. I could not see hope in this family, but only felt bitter cold every winter. Where we lived was close to the Soviet Union. Yet the 1978 in which I could not see hope was also the year that a huge change took place, whether for China or for the relationship between China and America. That is a date that everybody here today should remember.

December 16, 1978, China and America officially established diplomatic relations. That was a big event. And two days after that, December 18 was when China opened the 3rd Plenary Session of the Eleventh CPC Central Committee. That was the beginning of thirty-one years of Reform and Opening. History, two great nations, and a very pitiful family all became intertwined in a theatrical way. Truthfully, from the small personal family, to the big family of the country, nobody then had any idea what the future would be like.

In 1988, I was 20. At this time I had already come out of the little border town to Beijing as a university student. Although we have many people in China today criticizing China’s university entrance exams and see many many deficiencies in it, it must be said that it is such a system that allowed very ordinary people like me to have the opportunity to change our lives. Of course, at that time, America was no longer a very distant country. It became very specific. It was no longer the “Imperialist America” of the past slogans, but it became the many details in our lives. This was the first time that I tasted Coca-Cola. When I finished drinking it I believed China and America were truly so close, because it tasted just like Chinese medicine.

That was a time when I took a crazy liking to rock’n'roll. That was a time when Michael Jackson still looked relatively handsome. More importantly, that was a time when China experienced very big transformations, as Reform and Opening had already gone on for ten years. That year, China began experimenting with market pricing for many goods. It may feel like something totally incomprehensible to you, but it was a big deal in China, a huge step, because before that the prices were decided by the government. But in that year, because price controls were relaxed, the whole country went on a crazy shopping spree. Everybody all thought, how long could this last, so they had to get a whole life’s worth of food and goods to bring home. That year symbolized that China marched closer and closer to a market economy.

Of course back then nobody knew that market economy could also have a subprime crisis. Anyway, I know that 1988 was an extra important year for Yale, because a Yale alum once again became an American President.

In 1998, I was 30. I had already become a news anchor at CCTV. More importantly, I had become the father of a one-year-old child. That year a very important thing happened between China and America, and the protagonist was Clinton. Perhaps you remember his sexual scandal in America, but in China what we remember is his visit to China that year. In June, when he visited China, he and President Jiang Zemin held an open press conference in the Great Hall of the People. Then he gave an open lecture at Peking University. The live anchor for both events was me.

During Clinton’s lecture at Peking University, because he used his own translator the whole time, I guessed that many Chinese viewers only knew that Clinton was definitely saying something, but what he said wasn’t all that clear. So near the end of my live broadcast, I remarked that it looked like for America to learn more about China, sometimes it needed to start with language, though for our two countries, face-to-face was always better than back-to-back. It was also at the beginning of that year that I drove the first car in my life. For me this was unimaginable before, that Chinese people one day would also drive their own cars. A personal delight can also make a lasting impression, because sometimes the first time is the most unforgettable.

In 2008, I was 40. The words “I have a dream” that haven’t been discussed for many years now were heard among so many Americans. It seemed like Obama really did not want to accept Yale’s 20-year occupation of America. Using words like “change” and “dream”, he even convinced Yale teachers and students to parade and celebrate his election to the Presidency, according to what I’ve heard.

But this was also a year in which the Chinese Dream showed clearly. After encountering many setbacks as any grand dream in the world is destined to, it came through. Whether it was the long-awaited Beijing Olympics, or the first spacewalk by a Chinese aboard the Shenzhou 7, these were all dreams which we have waited for a long time since a long time ago. But the sudden Sichuan Earthquake made all this not as magnificent as we had expected. Eighty-thousand lives departed, and made every day of 2008 seem like a year. I’m guessing that on Yale’s campus, on every web site, in front of television and newspapers, were also many people from China, and people in all parts of the world, who shed tears for these lost lives. Just like forty years ago when Mr. Martin Luther King fell but allowed the words “I have a dream” to stand higher, more enduring, and seem ever more valuable, more Chinese people also came to understand that dreams are important, but lives are even more so.

During the Olympics, I passed my own fortieth birthday. That day I was full of emotional thoughts, because when the day of my birthday approached, I was broadcasting an exciting competition. Twenty-four hours later, when my birthday was passing, I was still broadcasting. But that day I felt very fortunate. Because it was such a special fortieth birthday at the Beijng Olympics that made me realize the Chinese Dream behind my personal story.

It was in this kind of forty years that I went from a far-away border-town kid who had no possibility of having a dream, to a newsman who could be at a big festival celebrated with all of humanity and who could communicate and share the happiness with them. This was a life story that took place in China. And in this year, China and America were not far apart. There was a bit of me in you and a bit of you in me, we needed each other. It was said that President Bush spent the longest time in any country abroad as President, and that was during the Beijing Olympics. Phelps took eight medals there, and his family was there by his side. All Chinese wished that extraordinary family well. Of course, every dream will pass. In such a year, China and America almost simultaneously found their new “I have a dream” moment, and it was so coincidental, and so deserving.

America is facing a very very difficult financial crisis, and it isn’t only America, but it affects the whole world seriously. Yesterday I got to New York. As soon as I deplaned, I went to Wall Street. There I saw the statue of President Washington. His gaze was permanently fixed on the huge American flag on the stock exchange. Interestingly, the hall behind the statue was holding an exhibition on “President Lincoln in New York”, so President Lincoln’s huge portrait was also on it, and he also gazed at the flag. I felt the very solemn weight of history. When I left there, I told my colleague this. I said, many many years ago, if something like this befell America, perhaps Chinese people would have taken pleasure, because see, America is miserable again. But today, Chinese people would especially wish that America get better soon. Because we have hundreds of billions worth of money with America. We also have a huge quantity of products waiting to be put on freighters and sent to America. If America’s economy takes a step for the better, it means behind these products, another Chinese gets a raise, it means he regains his employment and happiness in the family.

In the past 30 years, I don’t know if you’ve noticed the Chinese Dream that is relevant to more and more ordinary Chinese people. I don’t know what other country in this world, in the past 30 years, has changed the individual fates at this magnitude. A kid from a remote small city on the periphery, a kid in despair, today has the chance to have an exchange with these Yale students. Maybe we can change the viewpoint, and look at 1.3 billion very ordinary Chinese, their down-to-earth dreams, their impulsive drive to change their fates, their still kindhearted temperament, and their diligent character. Today’s China is made up of these words I just spoke.

In the past many years, Chinese seemed to be looking at America through a telescope. So everything good that is in America was magnified by this telescope. Frequently people mentioned America was like this and like that, then look at us, when can we be like that. In the past many years, Americans also seemed to be looking at China through a telescope, but I am guessing they held it backwards. Because what they saw was a diminished, always-doing-wrong, full-of-problems China. They overlooked 1.3 very ordinary Chinese people and this impulsive drive and urge of theirs to change their fate, which caused such huge transformations in our country. But I also always had this dream: why do we need to use telescopes to look at each other?

Of course I hope very many Americans have a chance to go see China, and not to look at China through the media. You know I don’t really trust all of my colleagues. I’m just kidding. Actually I respect my American colleagues very much. I only hope that more and more American friends go to see a real China. Because I can at least guarantee one thing. Even if in America you ate what is deemed to be the best Chinese food, in won’t fetch a good price in China. Just like many many years ago, in every city of China there was this popular “California Beef Noodle” shop. Many Chinese all thought, anything from America was definitely very very tasty. So they all went to eat. Although it was not very tasty, they didn’t complain because they knew it was from America. This fast-food chain existed in China for many years, until more and more Chinese people came to America, and searched every corner of California for a California Beef Noodle shop, and could not find a single one. Only then did more and more Chinese know that California doesn’t have such beef noodle, so this chain store in China is in the process of disappearing. This is the kind of discrepancy I am talking about. As we come and go, such misunderstandings will be fewer and fewer.

So lastly I just want to say one thing again. Forty years ago, when Mr. Martin Luther King fell down, his words “I have a dream” spread across the world. But, you must know that there is not just an English version of “I have a dream.” In the distant East, in the China that has held on for thousands of years, there is also a dream. It isn’t a grandiose slogan, it doesn’t lie with the government. It belongs to every ordinary Chinese. It is “I have a dream” written in Chinese.

 

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平静

发表于 2010-01-29 21:31:38

1月份即将结束。好快。
坐在教室听一名就业人士讲课,心确在电脑处写着这几个字。
今天表姐出嫁,昨日送出了我给她的祝福,希望她看到后开心。
上周末去海边吹了吹风,放松的心情在一周的教室生活后所剩无几。
筹划着下次的喘气。

送上一首CANON

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熊猫烧香作者出来了

发表于 2010-01-05 01:29:54

作为曾经感染过熊猫烧香的我,看到作者出狱的消息觉得时间果然过的好快。
http://tech.qq.com/a/20100104/000351.htm
上面是视频
觉得其实是两个傻傻的大男孩,呵呵
希望他们能走好吧。
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钻饰的工艺流程+木吉他版灌篮高手

发表于 2010-01-02 06:00:57

http://zt.blog.sohu.com/s2009/tiyanzhilv/
是本杂志,今天突然在搜狐上看的,做的不错。基本介绍了钻石的工艺流程。
是以南非法尔在中国来讲的,官方网站链接http://www.vaal-star.com/

下面是吉他版 想大声说我爱你

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2010

发表于 2010-01-01 06:08:47

本命年到了!!~~
bonne Nuit!

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辽与金

发表于 2009-12-31 07:08:15

辽与金 帝号纷 迨灭辽 宋犹存
 

译文:

辽帝国和金帝国在中国北部,帝号纷乱,金帝国灭掉辽帝国时,南宋还苟延残喘着。

 

中原腹地二千年来一直都在受着北部游牧民族的困扰,从周朝时的戎狄,到汉的匈奴、再往后,鲜卑、突厥、吐藩、回纥、契丹、西夏、女真、蒙古……,各式各样的“胡”们。

 

五代十国初期,契丹族首领耶律阿保机创立了辽帝国,这个游牧民族第一次有了固定的首都,改“可汗”为“皇帝”,在政治文化上,走向中原文明,在武力上,向东北消灭了今天牡丹江地区的渤海王国直达黑龙江流域,向西征服阴山以西,势力范围到天山,向南直抵长城。中原苦于离乱的汉人大批逃入相对安定的辽帝国,辽国首都上京(内蒙古巴林左旗)汉人近三分之一,辽国境内有大量的汉人聚集地被称为“汉城”,汉人为辽帝国带来了中原的高度文明的同时,也把那些陈腐的东西一起带进来,所谓打开窗子,清新的空气和苍蝇一起进了屋。

 

强大的辽国一直是北宋的巨大威胁,打了多少仗北宋总是败得一塌糊涂,杨家将的故事我们都耳熟能详,讲的却是英雄的无奈和屈辱。宋帝只好年年黄金白银送去辽国买平安(你说为什么辽国大量的汉人都在默默地做汉奸,不帮着祖国?)。

 

辽国则染上了中原病,皇帝一代又一代地混蛋起来,政治也一年又一年腐坏起来,直到惹怒了女真族,这个只有几千人的小部落奋起反抗,只十几年的功夫,杀得辽国几乎片甲不存,公元1125年,绵延了二百多年的辽帝国灭亡,金帝国诞生了。

 

完颜氏向南乘胜追击,于是有直到宋朝灭亡都没雪的所谓的“靖康耻”,北宋变成南宋,金帝国与南宋隔江相望。从小爱听《岳飞传》,完颜兀术是敌人,没鼻子的哈密赤是丑角,秦桧是奸臣,宋帝没印象。如今看这段历史,最无耻的是赵构,最卑鄙的还是赵构。秦桧如果活过来,应该会象江青一样喊“我只是皇帝的一条狗”。

参考链接:http://november.bokerb.com/?do=blog&event=view&ids=83274

明和清的关系就好像辽和金的关系

清的缔造者努尔哈赤原是明的属臣,所以清的前身是明的一部分。有些人会问是不是说内战。我觉得这样也不准确,否则就把满和汉混为一谈。这应该和辽和金的关系差不多,西辽就像日后的南明,但是南明还是被灭了,而西辽存在了100年,不管怎样,女真族与契丹人不是同一民族。
      另外,我认为历史就是历史,不能把现在观点强加到以前的事情,历史观点决不能混淆!十分可悲,为了台湾统一和民族统一,只能通过打击汉人的方式,来片面的提升少数民族的地位,最近发起的汉服运动,受到许多人的批评指责,我想说,既然民族平等,别的民族可以有自己的服饰,为什么汉族人不能有,穿自己的衣服就是大汉族主义?还是你们自己心虚害怕了?为什么汉族人就要低三下四,而对于异族统治的清朝大肆崇拜,乐此不疲。
      那些满清的遗老遗少们,你们能活到现在就不错了,没让你们像明朝皇族一样灭族就不错了!居然不断投资拍摄恶心的清宫戏
     最近好像又有一部诬蔑岳飞是民族分裂者的戏,我不知道为什么,现在的人老是拿民族融合说事,好像有了民族融合,就可以抵消罪恶,有些人甚至说满清剃发易服是历史的进步。
    一说到近代的落后,就说不能都是满清的错,是封建思想的错,咒骂封建思想,要知道,在你们口中的封建思想引领下,中国已经领先了世界几千年,为什么中国不落后呢。一说到腐朽黑暗,特务机关,宦官专权就开始大骂明朝了。
你可以翻一翻现在民族融合版的历史教材(高中),删掉了元朝划分的等级制度,剥夺了岳飞民族英雄资格,但是有一点没变,满清的文化科技成就最少,文化也就红楼梦,科技可以为零!!!!!这就是所谓中国最优秀王朝???
     我觉得满清覆灭了,但是中国的华夏思想文化依旧被满清思想束缚,奴隶思想依然严重,居然为几百年前屠杀自己祖先刽子手平反,甚至歌功颂德。我敢说中国依然是一个睡狮,所谓的觉醒只是昙花一现。有些人会反驳那些是过去的事情,可是过去的事情也是事实,很难想几百年之后我们的后代会不会象现在一样去美化侵华战争呢?有一天,全球一体化了,我们是不是要讲1840年以后抵抗外国侵略的英雄门说成是阻碍世界大融合的罪魁祸首呢?

    所以,历史不容玷污,历史不容歪曲!!!!!!!!!!!请那些死猪不怕开水烫的“专家学者”和领导们,正视历史,否则你们良心何在,死去的人已经痛苦的死了(被满清杀害的明朝子民),难道你还让他们更痛苦吗???
参考链接:http://tieba.baidu.com/f?kz=113590649


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Front Office, CRM系统及其在企业中的作用

发表于 2009-12-30 23:58:03

  随着科学技术的飞速发展和日益激烈的市场竞争,人们越来越强烈地感觉到客户资源将是企业获胜最重要的资源之一。这是因为:现代企业的竞争优势已不仅仅是产品本身,先进的服务手段已成为制胜的关键;现代市场的竞争主要表现在对客户的全面争夺,是否拥有客户取决于企业与顾客的关系状况,它决定着顾客对企业的信任程度。市场激烈竞争的结果使得许多产品的同质化倾向越来越强,某些产品如电视机、VCD机等,从外观到质量,已很难找出差异,更难分出高低。这种商品的同质化结果,使得品质不再是顾客消费选择的主要标准,选择的标准将是商家能为其提供何种服务以及服务的质量和及时程度。为此,如何在瞬息万变的市场中留住老客户,争取新客户?如何在经济全球化和服务一体化的大潮中竞争制胜?这已成为企业管理的首要问题之一。然而,许多企业虽然有了ERP系统,但销售人员仍需人工跟踪其销售路线,通过传真、电话或E-mail等与客户进行联络,并将这些信息记录在各自的计算机或笔记本中,然后定期向上级或主管汇报,得到审批后形成销售合同。

  这种手工操作过程的结果是:销售人员无法跟踪众多复杂的销售路线,销售周期长;有大量重复性的工作和错误;信息的零散性和不集成性会造成信息的丢失;因信息传输速度低而浪费了大量的时间,延误了产品的提交期、甚至误失商机;某位销售人员的离去而丢失重要的客户和销售信息等等。这还仅仅是在销售环节,而在市场、技术支持、特别是在客户服务等环节,这种手工的、不集成的、低速的业务处理都会产生不良的后果。因此,为了解决这些问题,必须有一套CRM系统。

  CRM能帮助企业更好地吸引潜在的客户和留住最有价值的客户,特别是在与客户交流频繁、客户支持要求高的行业,如银行、保险、房地产、电信、家电、民航、运输、证券、医疗保健等行业,采用了CRM后,都会获得显著的回报。通过它,企业可以迅速地发现潜在客户,对客户进行全面的观察和管理,更好地了解客户的需求,对客户及其发展前景进行有效的预测,对其当前和潜在的利益进行分析,更好地为之服务。据统计,现代企业57%的销售额来自12%的重要客户,而其余88%中的大部分客户对企业是微利甚至是无利可图的。因此,企业要想获得最大程度的利润,就必须对不同客户采取不同的策略,CRM则正是达到这一目的的好帮手。

  一个企业级的CRM系统通常包括市场管理、销售管理、客户服务和技术支持四部分。市场管理具有市场分析、市场预测和市场活动管理等功能,可通过人口、区域、收入水平、购买行为等信息进行各种统计分析,来识别和确定潜在的客户与市场群落,科学地制定出产品和市场策略;通过预测可为新品的研制、投放市场、销售目标和计划等等决策提供参考依据,同时把相关信息自动传递到各有关部门,实现协调运转,加强监控;还能为市场人员提供制定预算、计划、执行的工具,并在执行过程中实施监控和反馈,以不断完善其市场计划,并对企业的广告、展览、促销等活动进行事后跟踪、分析和总结。

  销售管理能帮助销售部门跟踪众多复杂的销售路线,用自动化的处理过程代替手工操作,缩短销售周期及减少重复性工作和出错;通过“配置引擎”和可共享的“市场推销百科全书”,可及时获取产品和市场竞争的信息并保存重要的业务数据,企业也不会由于某位销售人员的离去而丢失重要的信息;各种销售工具,如电话销售、移动销售、远程销售、电子商务等,使销售人员无论何时何地都可及时地获得有关产品、定价、配置和交货的信息,根据不同的产品配置,轻而易举地完成相应的方案和报价。

  客户服务中的呼叫中心能为客户提供每周7譴och24小时不间断服务,多种方式(语音、IP电话、E-mail、传真、文字、视频信息等)的交流,并将客户的各种信息存入业务数据仓库以便共享;现场服务可根据系统提供的信息,如现场工程师的可用性和技术情况来安排服务的内容和时间;远程服务可为远程顾客提供完整的服务和支持,无论是契约中承诺的还是顾客其它新的需求。

  技术支持为特定的客户提供个性化服务,对产品进行配制化和客户化,实现“一对一”的市场服务;技术人员对顾客的使用情况进行跟踪,并为其提供预警服务和其它有益的建议,以使顾客能安全、可靠地使用产品,并通过信息检查来确认客户是否具有支付服务费用的能力;协议服务实现对客户所有的契约,如服务合同、服务水平协议等相匹配,并在记录呼叫时会自动执行授权检查,如果系统发现某一项目遗漏时,会自动进行调整。

  No Office, 电子商务

  电子商务作为一种新的商务方式,为人类社会带来一场史无前例的革命,其影响将远远超出商务活动本身。由于它能够跨越空间距离、时间距离、思维距离、通讯距离、对客户服务距离、合作距离等,突破地域和区间的限制,扬弃企业规模的束缚,它将彻底改变人们的生存环境、文化氛围、社会生产方式、企业的管理模式和经营方式,为社会提供了一个全球化的贸易环境。并且,电子商务对社会各个行业的渗透也是空前的,无论是工业、金融业、流通业还是媒体传播业,政府、企业还是教研单位,甚至传统的农业都将受到电子商务的洗礼。我们只有在电子商务运作中,才能摆脱实物经济的局限性,开辟虚拟经济的无限空间,创造出众多的虚拟交易平台和虚拟社区,缩短和消除传统市场存在的诸多“距离”,扩大市场潜能。

  我们把电子商务称为No Office是由于:从空间观念上看,电子商务依靠的是互联网所形成的空间范围,它没有地域界限,商务活动的主体主要是通过互联网彼此在虚拟空间发生联系;从时间观念上看,电子商务没有时间上的间断,网上商店每周7天、每天24小时营业不停顿。因此,商品销售范围和供需双方都不再受地理位置的局限和交通条件的影响,客户可以在任何时间和地点通过Internet订购到所需要的商品。

  在电子商务环境下,企业可直接借助互联网实现从原材料采购到商品销售的全过程,提高企业运作的效率、降低经营成本,利用电子商务技术不仅可以全面监控下游客户每日的进、销、存情况,及时进行供货,实现有效客户响应,而且可以让上游的供应商及时了解企业原料的库存情况,及时进行补充,将存货量保持在最低水平,甚至实现向零库存进军,这样就实现了企业与企业之间新的信息化孤岛的集成,联接起企业之间的供应链;由于采用了电子商务技术,客户和消费者所有的购买行为都以电子数据方式记载,企业可以利用这些最直接的数据对市场进行统计分析,制定出科学、及时的营销策略和计划;在传统的客户管理从市场宣传、销售管理、售后服务整条线仅仅停留在商业广告、面对面宣传和现场服务等,没有将市场/销售/售后的Web应用、电话呼叫中心、自我服务、网上交易(含网上商店、个性化促销网上支付)、商业智能分析等纳入企业,因此企业的客户服务水平难以提高, 而电子商务则能通过Internet/Intranet/Extranet将它们及其所需的资源整合在一起,实现连续的、工作流式的、集成的作业,为客户提供高水平的服务,提升客户的满意度与忠诚度;此外,企业间实现了信息的集成,交易方式的无纸化和支付手段的电子化将成为主要形式,减少了工作的重复性和出错率,还将为企业减少了大量的交易成本和管理成本。

  Back Office、Front Office与No Office三者之间的关系应该是紧密结合、有机互动的。做好Back Office,实际上是管理好了企业的内部环节,是“练好了内功”,只有夯实了内部的管理,才有底气去驰骋市场,否则就无法快速响应市场,为客户提供质优价廉的产品和服务; Front Office好比企业的窗口,吸引客户和市场的窗口,美化好这个窗口,才能为企业留住和带来更多的客户;而 No Office则是利用更好的方式、更新的技术不断完善前两部分和将企业的业务向外拓展,与相关业务伙伴在业务上联接成紧密的供应链,在经济全球化的大市场环境下实现全球采购、全球生产、全球销售和全球服务。 为此,借用当前流行的一句广告语,即对企业来说, Back Office、Front Office与No Office,一个都不能少!
http://www.amteam.org/ShowArticle.aspx?id=437512
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教你跳街舞-国语

发表于 2009-12-30 02:28:37

在网上突然看到的, 觉得还不错,放上来。



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